Privacy policy
Last updated: July 6, 2026
At Ludofero we take care of your personal data. This policy explains what data we collect, what we use it for, who we share it with, and what rights you have. By using the platform you accept this policy.
Ludofero is a platform that connects people to buy, sell, and auction board games in Colombia. We do not receive, hold, or process money for transactions between users.
What data we collect
When you sign in with Facebook, we receive the following from your Facebook profile:
- Your name.
- Your email address.
- Your profile picture.
- Your Facebook user ID.
As you use the platform, we generate and store data of your own account, such as your bids, your auctions and listings, your game history (favorites and wishlist), your preferences, and, if you provide them, your contact details (for example, your WhatsApp number).
We also record basic technical data needed to run the service, such as your login session.
How we use your data
- Create and maintain your account and authenticate you.
- Show your listings and auctions, and let buyers and sellers get in touch.
- Send you relevant notifications by email and WhatsApp (for example, an auction result or a wishlist match).
- Operate, maintain, and improve the platform, and prevent fraud and abuse.
Who we share your data with
- With the other party to a transaction: when a sale or auction is finalized, we reveal the contact details needed between buyer and seller so they can close the deal directly between themselves.
- With service providers that help us operate the platform (for example, cloud hosting and the sending of emails and messages), which process the data only on our instructions.
- When required by law or to protect rights, safety, or the integrity of the platform.
We do not sell your personal data and do not share it with third parties for advertising.
How long we keep it
We keep your data while your account is active or while it is needed to provide the service. When it is no longer needed, we delete it, unless the law requires us to keep it longer.
Your rights
Under Colombia's Law 1581 of 2012 (habeas data), you have the right to know, update, correct, and delete your personal data, and to withdraw your consent to its processing. To exercise these rights, write to us at contacto@ludofero.com.
You can request deletion of your account and data at any time. See Data deletion for the step by step.
Security
We apply reasonable measures to protect your data. No system is completely secure, but we work to reduce the risks.
Changes to this policy
We may update this policy when necessary. The version in force will always be the one published on this page, along with its last-updated date.
Contact
Questions about your privacy or your data? Write to us at contacto@ludofero.com.
