Terms & Conditions

Last updated: July 10, 2026

Welcome to Ludofero. By using the platform you agree to these Terms & Conditions. Please read them carefully.

1. What Ludofero is

Ludofero is a platform that connects people who want to buy, sell, and auction board games in Colombia. We provide the space to list games and for buyers and sellers to get in touch with each other.

Ludofero is only a meeting point. We are not a party to any sale, auction, or agreement made between users.

2. How we share contact information

When an auction sells, Ludofero shares the seller's and winning bidder's WhatsApp number and Facebook profile (if provided) with each other, so you can coordinate delivery and payment directly. This happens only between the seller and the winner — other bidders' contact info is never shared, and nothing is shared while the auction is still open.

For Swap-a-ton trades, once you're matched with a trading partner, your WhatsApp number and Facebook profile (if provided) are shared with each other. Additionally, since the person shipping a game needs somewhere to send it, whoever is receiving a game shares their shipping address with the person sending it — this only flows one way, to the sender.

We never share your physical address for auction sales, and we never share more than the fields described above.

3. We do not take part in transactions

This is the most important point of these terms:

Ludofero does not participate in the negotiation, payment, delivery, or fulfillment of any agreement between users.
Ludofero does not receive, hold, or process money for transactions between users.
Ludofero does not take possession of, inspect, or guarantee the condition, authenticity, quality, or existence of the games listed.

The sale or auction agreement is entered into directly and exclusively between the buyer and the seller. Ludofero is not part of that agreement.

4. User responsibilities

As a user, you are solely responsible for:

The truthfulness and accuracy of what you post (photos, descriptions, prices, game condition).
Agreeing with the other party on the method of payment, the place and means of delivery, and any other terms.
Verifying the identity and reliability of the person you are dealing with before handing over money or goods.
Honoring your commitments: if you list a game, you must deliver it; if you win an auction or agree to buy, you must pay as agreed.

We recommend taking reasonable precautions: meet in safe, public places, inspect the game before paying, and keep a record of your agreements.

5. Disputes between users

If something goes wrong, Ludofero will not intervene.

Any disagreement, breach, claim, dispute, or problem arising from a transaction — for example, a payment that never arrives, a game that does not match its listing, a delivery that never happens, or damage to the product — must be resolved directly between the parties involved.

Ludofero does not act as a mediator, arbitrator, or judge, and assumes no obligation to resolve, compensate, refund, or manage these disputes. The parties must settle their differences on their own and, if necessary, turn to the competent authorities.

6. No warranties

The platform is provided "as is" and "as available." Ludofero does not warrant that the service will be free of errors or interruptions, nor that listings or users are legitimate.

7. Limitation of liability

To the fullest extent permitted by law, Ludofero will not be liable for any damages or losses — direct or indirect — arising from the use of the platform or from any transaction, contact, or agreement between users.

8. Acceptable use

To use Ludofero you must be of legal age and have the legal capacity to enter into contracts. You agree to use the platform in good faith, without posting false, unlawful, offensive, or infringing content, and to comply with applicable Colombian law.

We may suspend or remove accounts and listings that breach these terms (see Section 9 for serious offenses against other users).

9. Account suspension and blocking

Ludofero may suspend, block, or permanently remove a user's account, unilaterally and without any prior judicial process, when it has reasonable grounds to believe the user has committed a serious offense against another user or against the platform. This includes, without limitation:

Not delivering a paid-for game, or not paying for a game you won or agreed to buy.
Lying in a listing about a game's condition, authenticity, or actual existence.
Harassing, threatening, insulting, or otherwise abusing another user.
Committing fraud or attempting to trick someone out of their money or their game.
Creating additional accounts to get around a suspension.
Any other conduct that, in Ludofero's judgment, causes serious harm to another user or undermines trust in the platform.

This power is independent of any judicial or police process the parties may pursue on their own. Ludofero is not required to mediate or investigate in depth before acting, and its decision is final. A suspension or block does not create any right to compensation or a refund (see Section 7).

The same rules apply to Swap-a-ton trades: not shipping the promised game, or lying about what you're offering, is treated as a serious offense.

If you believe a suspension was unfair, write to us at contacto@ludofero.com to ask for a review.

10. Changes to these terms

We may update these Terms & Conditions when necessary. The version in force will always be the one published on this page, along with its last-updated date.

11. Governing law

These terms are governed by the laws of the Republic of Colombia.

12. Contact

Questions about these terms? Write to us at contacto@ludofero.com.